Legal
Privacy Policy
Last Updated: August 5, 2026
SmartDevSystems ("Company", "we", "us", or "our") is committed to protecting your privacy and personal data. This Privacy Policy outlines how we collect, use, process, and safeguard your information when you access our website, utilize our software development services, access our API gateways, interact with electronic document signing, or join our Royalty Partner Program.
1. Information We Collect
Categories of data collected during account usage and service interaction
- Identity & Contact Data — Full name, email address, phone number, company details, and billing addresses provided when contacting us or registering an account.
- Electronic Signature Metadata — Signature images/drawings, IP addresses, client user-agent strings, timestamps, and document verification hashes recorded during document signing.
- Partner & Referral Data — Partner bank account or mobile money payment details, referral conversion logs, and magic link authentication tokens.
- SMS API Logs — Sender IDs, recipient phone numbers, message content, and gateway delivery status codes generated during SMS API requests.
2. How We Use Your Data
- To deliver custom software projects, manage client portals, and process technical support requests.
- To monitor SMS API usage credits, and process transactional billing.
- To calculate, disburse, and audit partner commissions under the Royalty Program.
- To fulfill statutory tax obligations and maintain audit logs for financial transactions.
3. E-Signature Audit Trails
- Signing metadata is permanently attached to executed documents to ensure legal enforceability under applicable laws.
- Cryptographic hashes are calculated at execution to detect any post-signing document alterations.
- Executed contract copies are transmitted via encrypted channels to all consenting parties.
4. Data Sharing & Sub-Processors
We do not sell, rent, or trade your personal information. We share personal data only with trusted third-party service providers who assist us in operating our platform, subject to strict confidentiality agreements:
Telecommunications
Beem Africa API gateway for SMS routing and delivery verification.
Payment Processors
Commercial banks and mobile money operators for invoice collection and partner payouts.
Infrastructure
Secure cloud hosting, database backup systems, and transactional email infrastructure.
5. Security & Storage
Data is protected using industry-standard SSL/TLS encryption in transit and AES encryption at rest. Access to sensitive records is restricted to authorized personnel using role-based access control (RBAC).
6. Session & Tokens
We use essential HTTP cookies and secure session tokens strictly for authentication and state management across portals. We do not use intrusive third-party cross-site tracking cookies.
7. Your Rights
You have the right to request access to, correction of, or deletion of your personal data stored within our systems, subject to legal and contractual retention requirements.
8. Privacy Contact
For any data requests, privacy inquiries, or security reports, please reach out to our privacy officer directly at info@smartdevsysmw.com.
By accessing SmartDevSystems applications and services, you consent to the data practices described in this Privacy Policy.
Have privacy concerns?
Our team is available to assist with data access requests, retention queries, or compliance information.
Contact Privacy Team